769bet's Privacy Policy — Your Data Is Safe With Us

769bet (https://769bet.app) is an international online gaming platform. We place the highest priority on the privacy of our users. This Privacy Policy explains how 769bet collects, stores, uses, and protects your personal information.

This policy applies to the 769bet website, mobile app, and all digital services. By registering, browsing, or using any of our services, you are considered to have accepted the terms of this privacy policy.

769bet complies with international data protection regulations and is committed to safeguarding user privacy. We believe transparency is the foundation of trust — which is why our Privacy Policy is written in plain, clear, and easy-to-understand language.

769bet collects only the information that is necessary. The table below outlines the types of data collected and the purpose of each:

769bet collects information in the following ways:

• Directly Provided Information: Information you provide during registration, KYC verification, adding a payment method, or contacting support.
• Automatically Collected Information: Technical information is collected through cookies and tracking technologies when you browse the platform.
• From Third Parties: Limited information may be received from payment providers or identity verification services.
• From Gaming Activity: Your gaming history and preferences are recorded automatically while you play.

769bet does not collect sensitive information such as religious identity, political opinions, or health data.

769bet uses your information only for specific, legitimate purposes. The primary purposes are outlined below:

• Account Management: Completing registration, verifying login, and keeping your account secure.
• KYC & Age Verification: Verifying that the user is over 18 years of age and that their identity is valid.
• Financial Transactions: Securely processing deposits and withdrawals.
• Fraud & Abuse Prevention: Detecting unusual activity to keep accounts and the platform secure.
• Service Improvement: Analyzing user experience to improve the platform.
• Contact: Sending important updates, transaction confirmations, and promotional offers.
• Responsible Gaming: Identifying patterns of excessive gaming to provide timely support.
• Legal Compliance: Meeting regulatory and legal obligations.

769bet does not sell your personal information to third parties. However, certain information may be shared in the limited circumstances listed below:

• Payment Providers: To process deposits and withdrawals, necessary information is shared with payment gateways such as Mobile Banking, Nagad, and Rocket.
• KYC Service Provider: Data may be shared with approved third-party KYC providers for identity verification purposes.
• Game Software Providers: Limited data necessary for game operation is shared with game providers.
• Legal & Regulatory Authorities: Information may be disclosed to regulatory bodies when required by legal mandate or licensing obligations.
• Legal Requirements: Information may be shared with law enforcement agencies if required by court order or investigation.

All third-party partners are required to comply with 769bet's privacy standards and may only use the data received for specified purposes.

769bet uses industry-standard technologies and processes to protect your information. Our security framework is described below:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is fully encrypted.
• Secure Data Centers: Our servers are hosted in secure, ISO 27001 certified data centers.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added login security.
• Regular Security Audits: Regular system audits are conducted by independent third-party experts.
• Staff Training: All staff receive regular training on data protection.
• Access Controls: Only authorized personnel can access user data on a need-to-know basis.

769bet uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working.

769bet respects your data rights. Your key rights are outlined below:

To exercise these rights, contact the 769bet support team. Requests will be responded to within 30 days of receipt. Note that certain data may not be deletable where retention is required by legal obligation.

769bet does not retain data longer than necessary. The retention period for each type of information is listed below:

• Account Information: For the duration of active account use and up to 5 years after closure (as required by law).
• Transaction History: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: Typically retained for 5–7 years as required by regulatory standards.
• Gaming History: For the duration of active account use and 2 years after closure.
• Communication Logs: Support conversations are retained for up to 2 years.
• Cookie Data: Session cookies are deleted when the browser is closed; all other cookies last a maximum of 12 months.

Once the designated retention period expires, data is securely deleted or anonymized.

769bet strictly prohibits access by minors. Our platform is intended for users aged 18 and above only.

• Age verification is carried out at the point of registration.
• Date of birth is verified as part of the KYC process.
• If we become aware that a user is under 18, their data is deleted immediately and their account is closed.
• Parents are advised to use internet filtering software to prevent children from accessing platforms of this nature.

769bet reserves the right to update this Privacy Policy at any time. The following process will be followed when changes are made:

• When the policy changes, the "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via your registered email or through a platform notification.
• Continued use of the platform after any changes constitutes acceptance of the updated privacy policy.
• You will have the option to close your account if you do not agree to the updated policy.

We recommend reviewing this page regularly to stay up to date with the latest Privacy Policy.

For any privacy-related questions, requests, or complaints, please contact the 769bet data protection team:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform (available 24/7)
• Response Time: Usually within 24–48 hours