📋 Terms and Conditions

769bet's Terms & Conditions — What You Need to Know Before Using the Platform

Please read these Terms and Conditions carefully before opening an account or placing any bets on 769bet. They protect both your interests and ours.

Last Updated: January 2026

Terms & Conditions Key Sections at a Glance

👤
Account Registration & Eligibility

You must be at least 18 years old to open a 769bet account. Each person may hold only one account and must register with accurate information.

🎁
Bonus & Promotion Policy

All bonuses on 769bet come with specific wagering requirements. The platform reserves the right to suspend accounts in cases of bonus abuse.

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Deposit & Withdrawal Rules

Deposits are processed instantly. KYC verification must be completed before withdrawals can be processed. Suspicious transactions may be held for review.

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Gaming Rules

All game outcomes are determined by RNG technology. If a round is cancelled due to a technical issue, the bet will be refunded.

🛡️
Responsible Gaming

769bet offers tools for setting gaming limits, self-exclusion, and accessing support. We see gaming as entertainment, not addiction.

⚖️
Dispute Resolution Process

In the event of a dispute, contact our support team first. If the issue remains unresolved, you may escalate it to an independent regulatory body.

By creating an account or using any service on 769bet, you are deemed to have accepted all the Terms and Conditions set out below. Please read this document in full.
1

Introduction & Applicability

769bet (operated under the bundles.app domain at https://769bet.app) is an international online gaming platform offering Sports Betting, Live Casino, slots, and other gaming services to users in Bangladesh and beyond.

These Terms and Conditions constitute a legal agreement between 769bet and all its users. By registering, depositing, playing, or using any service on the platform, you are automatically deemed to have accepted these terms.

769bet operates under an international gaming license. However, it is each user's responsibility to be aware of and comply with the laws applicable in their own country or region. 769bet does not provide services in jurisdictions where online gaming is prohibited.

These Terms and Conditions may be updated at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.
2

Account Registration & Eligibility Requirements

To open an account with 769bet, the following conditions must be met:

  • You must be at least 18 years of age at the time of registration. 769bet may request a national ID or passport at any time for age verification.
  • Each person may hold only one account. Opening multiple accounts using the same device, IP address, email, or mobile number is strictly prohibited.
  • You must provide your real name, date of birth, address, and contact details on the registration form. Providing false information may result in permanent account suspension.
  • Online gaming must be legally permitted in the country or region from which you are registering.
  • Residents of countries or regions restricted by 769bet are not eligible to register.

Withdrawals may be restricted until the KYC (Know Your Customer) process is completed. KYC typically requires a scanned copy of your national ID or passport along with a recent utility bill.

3

Account Security & Responsibility

Keeping your 769bet account secure is primarily your responsibility. Please follow the guidelines below to protect your account:

  • Use a strong password and update it regularly.
  • Never share your login credentials with anyone.
  • Avoid logging in from public Wi-Fi or shared devices.
  • Keep two-factor authentication (2FA) enabled at all times.
  • If you notice any suspicious activity, contact 769bet support immediately.

If someone accesses your account without authorization, notify 769bet immediately. However, 769bet will not be liable for transactions resulting from third-party access unless it is proven that the breach was caused by a security flaw on the platform's own end.

769bet will never ask for your password or banking details via email or message. Any such communication is a phishing attempt — please report it to our support team immediately.
4

Deposit & Payment Policy

The following payment methods are accepted for deposits on 769bet: Mobile Banking, Nagad, Rocket, and other approved payment gateways. Deposits are generally credited to your account instantly.

  • The minimum deposit amount may vary depending on the payment method used.
  • The payment method and account holder name used for deposits must match — third-party payments are not accepted.
  • For failed or incomplete deposits, the balance is returned automatically. If it is not, please contact support.
  • 769bet does not charge deposit fees, though your payment provider may apply their own charges.
  • Suspicious deposits may be held for review in accordance with our Anti-Money Laundering (AML) policy.
5

Withdrawal Policy & Process

KYC verification on 769bet must be completed before you can withdraw winnings. Withdrawals for verified accounts are typically processed within 3 minutes.

  • The payment method used for withdrawals must match the method used for deposits.
  • Wagering requirements for the relevant bonus must be met before any winnings derived from that bonus can be withdrawn.
  • The minimum withdrawal amount is BDT 500.
  • The maximum amount for a single withdrawal is determined by your account's VIP tier and the payment method used.
  • In cases of suspicious activity, 769bet reserves the right to hold withdrawals and conduct an investigation.
  • VIP members receive priority access to faster withdrawals.
Once a withdrawal request is submitted, funds typically arrive in your Mobile Banking or Nagad account within 3–15 minutes. Bank transfers may take up to 24 hours.
6

Bonus & Promotion Terms

769bet regularly offers bonuses and promotions. All bonuses come with specific conditions, and failure to meet those conditions may result in forfeiture of the bonus.

  • Welcome Bonus: The welcome bonus offered to new members must be claimed within 7 days of registration.
  • Wagering Requirements: Each bonus comes with specific wagering requirements (typically 10x to 30x). Bonuses cannot be withdrawn until these requirements are met.
  • Single Bonus Rules: Multiple bonuses cannot be combined at the same time unless explicitly stated in the promotion.
  • Bonus Expiry: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
  • Bonus Abuse: Attempting to claim bonuses through multiple accounts, VPN usage, or system exploitation will result in account termination.
  • Free Spins: Wagering requirements also apply to winnings from free spins.

769bet reserves the right to modify, suspend, or cancel any bonus or promotion at any time. Always check the promotions page for the latest bonus terms.

7

Gaming Rules

All games on 769bet are operated to international standards and use RNG (Random Number Generator) technology verified by independent third-party auditors, ensuring every outcome is completely random and fair.

  • If your connection drops during a game, the bet for that round is generally refunded, though this may vary depending on the game's rules.
  • The RTP (Return to Player) rate for each game is displayed in the game lobby based on provider data.
  • Live casino games are conducted in real time. The dealer's decision is final.
  • For Sports Betting, bets placed before a match begins cannot be cancelled.
  • If a match is cancelled or left unresolved, the related bet will be voided and the stake refunded.
8

Prohibited Activities

The following activities are strictly prohibited on the 769bet platform and may result in immediate account termination:

  • Creating or operating multiple accounts.
  • Registering using a false identity or someone else's information.
  • Placing bets using software bots, scripts, or automated tools.
  • Hacking an account or gaining unauthorized access to another user's account.
  • Intentionally exploiting game vulnerabilities or technical glitches.
  • Money laundering or transactions involving illegal funds.
  • Harassment, threats, or abuse directed at other players or staff.
  • Accessing the platform from a restricted region via VPN or proxy.
If a prohibited activity is confirmed, the full balance of the account will be forfeited and the account permanently closed. Legal action may be taken in serious cases.
9

Account Closure & Suspension

769bet reserves the right to suspend or permanently close any account at any time, with or without cause. However, accounts are typically closed under the following circumstances:

  • If evidence of a terms violation is found.
  • False information is found during KYC verification.
  • Extended inactivity (typically 12 months).
  • At the user's own request.
  • Due to regulatory or legal requirements.

To voluntarily close your account, please contact our support team. Make sure to withdraw any remaining balance before closure. A monthly maintenance fee may apply to inactive accounts.

10

Responsible Gaming Policy

769bet believes gaming is entertainment, not addiction. We encourage all our users to enjoy games responsibly.

  • Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can self-suspend your account for a set period whenever you feel the need.
  • Cooling-Off Period: You can place your account on a break for anywhere between 24 hours and 30 days at any time.
  • Reality Check: Regular pop-up notifications will help you stay aware of your gaming time and spending.
  • Minor Protection: It is strictly prohibited to allow anyone under the age of 18 to use 769bet.

If you are experiencing a gaming problem, please Responsible Gaming Visit the page for more detailed information and support options.

11

Privacy & Data Protection

769bet takes your personal data seriously. Information provided at registration is used solely for platform service delivery, security verification, and regulatory compliance.

  • Your data is never sold to third parties.
  • International data security standards are followed for all data storage.
  • All data transmissions are secured using SSL encryption.
  • Information may be shared with regulatory authorities when required by law.

For more details, visit our Privacy Policy Read.

12

Dispute Resolution Process

If you have a dispute or complaint, please follow the steps below:

  • Step 1: Contact 769bet via live chat or email support first. Most issues are resolved within 24 hours.
  • Step 2: If you are not satisfied with the support team's decision, the matter will be escalated to management.
  • Step 3: If the matter remains unresolved, you have the option to appeal to the relevant licensing authority.

Funds in the relevant account may be temporarily frozen during a dispute. No chargeback or payment reversal requests will be processed until 769bet has reached a final decision.

Our support team is available 24/7 in Bangla. An agent typically connects within 2 minutes.
13

Terms Changes & Updates

769bet reserves the right to update these Terms and Conditions, in whole or in part, at any time. Upon logging in after any changes, you will be prompted to review the updated terms.

  • For significant changes, a notification will be sent to your registered email or mobile number.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

The latest version of these Terms and Conditions is always available on this page. Check the top of the page for the date of the most recent update.

About Terms & Conditions Frequently Asked Questions

Wagering requirements mean you must place bets totalling a specified multiple of the bonus amount. For example, a 20x wagering requirement on a BDT 1,000 bonus means you must place a total of BDT 20,000 in bets. Bets can be placed on any eligible game, though certain games may be excluded from wagering requirements.

KYC verification confirms your identity and helps prevent fraud. You will generally need to submit a scanned copy of your national ID or passport. Once the correct documents are provided, verification is usually completed within 24–48 hours. You can still play without completing KYC, but it is required for larger withdrawals.

If duplicate accounts are created by mistake, contact support immediately. The support team will help merge or close the duplicate accounts. However, deliberately operating multiple accounts will result in all accounts being closed and balances forfeited.

For significant changes, a notification will be sent to your registered email or mobile number. You will also be informed of updated terms via a pop-up message at login. You can check this page regularly for the latest updates.

First, confirm that your KYC verification is complete and that the bonus wagering requirements have been met. If the issue persists, contact support via live chat or email with your transaction ID. Issues are typically resolved within 24 hours.

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